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Nervous Long Dog Lead

Ā£11.99

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VAT included. Free shipping for orders over Ā£25

Give your dog the space and time they need with our nervous long lead. Read more

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šŸ•Give your companion the space and patience they deserve with long 'NERVOUS' dog lead. The colour coded system helps to prevent accidents in advance. The high quality extra nylon webbing and anti corrosion hardware with tough snap buckles gives you extra peace of mind when walking.

šŸš› All our pet beds and furniture are proudly shipped from our UK warehouse in 3 days.

Specification:
šŸ“Long length with luxury padded handle lead/leash 180cm length x 25mm width (72ā€ x 1ā€) with 4 embroidered word each side (8 total). Best used with strap harnesses.

šŸ§µNeoprene padded for weatherproof and dogs comfort

Size Guide

Product

Sizes

Additional Information

Ultra Fluffy Pet Bed

Small: 50cm outer, 30cm inner


Medium: 60cm outer, 35cm inner


Large: 70cm outer, 45cm inner


Extra Large: 80cm outer, 55cm inner

Ultra Soft Pet Blanket

Small: 56cm x 36cm


Medium: 78cm x 54cm


Large: 100cm x 75cm

Pet Car Seat

40cm x 30cm x 25cm

Original Ultimate Dog Toothbrush

Medium: 15cm x 10cm


Large: 18cm x 13cm

LED Collar

Extra Small: 28-40cm


Small: 35-43cm


Medium: 40-48cm


Large: 45-52cm


Extra Large: 52-60cm


Extra Extra Large: 60-70cm

Personalised Collars

Extra Small: 20-26cm neck


Small Size: 27-33cm neck


Medium Size: 33-38cm neck


Large Size: 37-45cm neck

Shipping Information

Shipping Rates - United Kingdom

Shipping Method

Cost

Delivery Time*

Orders under Ā£25

Royal Mail or Hermes Tracked

Ā£3.99

3-5 business days

Orders over Ā£25

Royal Mail or Hermes Tracked

Free 3-5 business days

*Estimated delivery time is from the date order ships.

How much does shipping cost?

We currently ship throughout the United Kingdom. Shipping costs Ā£3.99 for orders under Ā£25. Shipping throughout the United Kingdom is free of charge for orders over Ā£25.

When will my order ship?

Once we receive your order, we start working on it right away! All orders take up to 1 working day to process before shipping. Please note we do not ship on Saturdays, Sundays, or holidays. Orders placed on Friday after 1pm GMT, Saturday or Sunday will be processed by our warehouse the following business day.

Do you ship internationally?

No, we currently ship throughout the United Kingdom.

Will I get a tracking number?

Yes! After you place an order, you will receive an email confirmation with your order number. Your tracking number will be sent to you via a separate email once your order has been dispatched from our warehouse. Please allow up to 24 hours for the tracking information to update before reviewing your shipment status.

Lost package?

For issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Sometimes carriers will prematurely mark shipments as ā€œdeliveredā€, or need additional information from you to complete the delivery.

If youā€™re unable to resolve the issue with the shipping company, contact usĀ hereĀ or send an email toĀ info@dogchews.storeĀ and we promise to resolve the issue.

Returns & Refunds

How do I return?

  • Visit our returns pageĀ hereĀ to submit a return request
  • Enter your order number and email address in the fields and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

Are there any charges for return?

  • Returns are free
  • A return label will be generated and emailed to you once your return is approved

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original, unused condition
  • In the original packaging with the original tags unremoved

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.

What are the payment options?

Credit Cards:Ā We accept credit cards backed by the major providers on our website, including Visa, Mastercard and American Express. Unfortunately, we donā€™t accept some debit cards. If youā€™re having trouble checking out, please email us at info@dogchews.store so we can help.Ā Ā 

Apple Pay:Ā If you have an iPhone with Apple Pay enabled, you can use Apple Pay on both desktop and mobile. On desktop, youā€™ll needĀ MacOS Sierra or above. On iOS, youā€™ll need iOS 11 or above. Apple Pay is not supported if you visited our site through an in-appĀ browser, like Facebook's.Ā Ā 

PayPal:Ā We accept PayPal on both desktop and mobile. If you have a balance in your PayPal account, that balance will automatically beĀ used before your backup payment method (which youā€™ll select at the time of purchase). NOTE: PayPal may incorrectly suggest that youĀ can pay with your credit card or bank account first, but you wonā€™t be able to. We apologise for any confusion.

GooglePay:Ā If you have a Google account with GooglePay enabled, you can use GooglePay on both desktop and mobile.

Can I pay with PayPal?

Yes, you can pay with PayPal.Ā ā€¢ At the Billing stage of checkout, select the PayPal option, then click the "PayPal" button. Make sure any pop-up blockers areĀ disabled.Ā ā€¢ Log in to PayPal and review your account info. We'll deduct from your PayPal balance by default, but you can choose an accountĀ to draw from if your balance doesn't cover the full cost. You don't need to enter a billing address.ā€¢ Click "Agree & Continue" to complete your order.Ā 

Iā€™m getting a payment error when I try toĀ check out. What can I do?

If youā€™re getting an error message when trying to submit your payment, thereā€™s probably an error or a typo in your billing information.Ā If the error message says ā€œYour payment details couldnā€™t be verified. Check your card details and try again,ā€ the issue is probably eitherĀ the credit card number or CVV you entered.Ā If the error message says ā€œSecurity code was not matched by the processor,ā€ the issue is probably the CVV you entered.

I was charged more than once for an order.Ā What happened?

If you see multiple charges for the same order on your statement, check your email to see how many order confirmations you received.If you only received one confirmation, chances are only one of the charged orders went through. The other charge(s) on your statementĀ will disappear in 2-3 business days. If you continue to see these duplicate charges, email us.If you didn't receive any confirmation, none of the charged orders went through. Try placing the order again, double-checking that allĀ billing and shipping information is correct. The charges on your statement will disappear in 1-2 business days. If they don't, email us at info@dogchews.store.

Note about credit card payment details:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

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